Cookies

A cookie is a small text file that is stored on your computer's hard drive or on your mobile device when you first visit a website. You can enable or disable cookies on your computer at any time, but StarNow offers many features that are only accessible when cookies are enabled.

We use cookies to:

  • Store your membership details.
  • Suggest castings that match your profile and your preferences.
  • Offer membership opportunities based on your StarNow profile and activity.
  • Provide tailored website and email content that is relevant to your profile and the device on which you are accessing StarNow.
  • Provide advertising and remarketing services.
  • Improve security and prevent illegal activities.

We may also use information provided by cookies from third parties including, but not limited to, Google and Facebook, to help us understand how visitors arrive at, and engage with, the StarNow website. To access and measure this information, we use third party services, including, but not limited to, Google Analytics and Google AdWords. (Find out more about Google's cookie policy and Facebook's cookie policy)

Please note that any of your personal information we receive via cookies is used (and disclosed) only in accordance with our Privacy Policy and will be stored securely.

What cookies do we use?

We use the following cookies:

Strictly necessary cookies. These are cookies that are required for the operation of the StarNow website. They include, for example, cookies that enable you to log into secure areas of the StarNow website.

Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around the StarNow website when they are using it. This helps us to improve the way the StarNow website works, for example, by ensuring that users are finding what they are looking for easily.

Functionality cookies. These are used to recognise you when you return to the StarNow website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your preferences your choice of language or region).

Targeting cookies. These cookies record your visit to the StarNow website, the pages you have visited and the links you have followed. We will use this information to make the StarNow website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

You can find more information about the individual cookies we use and the purposes for which we use them in the table below:

Cookie Name Purpose More information
Session cookie ASP.NET_SessionId This cookie is essential to the operation of the log in functions of the site and to ensure that you are recognised when you move from page to page within one site and that any information you have entered is remembered. Expires when the session ends.
Member number m_id This cookie contains the member number of the visitor, if they are signed in or have previously signed in. This allows the website to be personalised for repeat visitors if they are not signed in. Expires in 90 days from the last website visit.
Country c_id The country preference for the website visitor. This is used as the default country when browsing casting calls and the Talent Directory. Expires in 90 days from the last website visit.
Region region_id The region/state preference of the website visitor. This is used as the default region/state when browsing casting calls and the Talent Directory. 90 days after being set/updated
Auto sign in setting signin_guid A unique identifier for the signed in member that allows them to be automatically signed in on future visits. 90 days after being set/updated
Visitor unique identifier guid A unique identifier that allows repeat visitors to be recognised. 90 days after being set/updated
Original referring URL t_o Contains the URL that the visitor came from when they first visited the website. 90 days after being set/updated
Cookie message acknowledgement UseCookieAcknowledged Indicates the visitor has read and acknowledged the message in the cookie use popup. 90 days after being set/updated
Google AdWords link ID awl_click Contains Google AdWords information that allows performance tracking of Google Ads for registrations, casting calls and payments. 90 days after being set/updated
Google fonts loaded flag fontsLoaded Indicates whether Google fonts have already been loaded on a previous page view and are cached. 1 week after being set/updated
Google Analytics unique ID _ga Used by Google Analytics to distinguish users. 2 years after being set/updated
Google Analytics unique ID _gid Used by Google Analytics to distinguish users. 24 hours after being set/updated
Google Analytics throttle _gat Used to throttle request rate to Google Analytics. 1 minute after being set/updated
Stackify Error Tracking .Stackify.Rum Used by Stackify to distinguish users for error tracking 24 hours after being set/updated
Facebook Connect fbm_* Facebook cookie that determines if a user has chosen to connect their StarNow account to their Facebook account. 1 year after being set/updated
Facebook Connect fbsr_* Facebook cookie that validates users logging in to their StarNow account through Facebook. 2 days after being set/updated
Algolia Analytics _ALGOLIA Identifies users for help topic search analytics and personalisation. 10 days after being set/updated

You control your cookies

We outline how we use cookies in our Privacy Policy, which StarNow members must read and agree to during registration. This page is also linked in the footer of the StarNow website.

If you visit StarNow with your browser settings already adjusted to accept cookies, we understand that you wish to use our products and services and you will be deemed to have consented to the use of cookies. If you change your mind, you can disable cookies on your computer (see the section on "how to manage your cookies" below).

How to manage your cookies

You can update your cookie settings at any time. However, by blocking cookies you will be unable to access some of the features on the StarNow website, and you may have to enter your password more frequently.

To learn more about how to enable, edit, or disable cookies on your computer, please visit the aboutcookies.org website.

Changes

We may make changes to this Cookie Policy at any time by sending you an email with the modified terms or by posting a copy of them on the StarNow website. Any changes will take effect 7 days after the date of our email or the date on which we post the modified terms on the StarNow website, whichever is the earlier. Your continued use of the StarNow website after that period expires means that you agree to be bound by the modified policy.

Contact us

If you have any questions or concerns about cookies or your privacy when using this StarNow website, please contact us as follows:

By post at: StarNow NZ LP, Level 2, 14 to 16 Allen Street, Wellington 6011, New Zealand

By email at: contact@starnow.com